Overview

Overview of remote backups

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Data Protection allows you to easily backup a copy of your data to our secure data centers. Data Protection will encrypt your data using the AES-256 algorithm using an encryption key formed from your pass phrase.

IMPORTANT: Your pass phrase is required in order to restore your data. If you do not have your pass phrase you cannot restore your data. You should keep several different copies of your pass phrase for maximum protection (for example, by printing it and storing the paper copy in a secure location, by using our pass phrase recovery feature, and by keeping a copy of either the pass phrase or your settings profile in a file on a different computer).

As opposed to traditional backup systems, once configured backups are completely automatic. Each time the backup runs it will upload new files to our data center, or if the files were previously uploaded, then it will upload only the changes between the previous version of the file and the new version. Our data center will securely preserve the previous versions of changed files according to your backup settings and policies. Once the first full backup is complete, only changes have to be sent from that point forward.

If you have a lot of data to backup initially, then it is possible to perform a USB Preload to encrypt and save the initial backup data to a USB disk. We then receive and process the USB disk, loading the data into our data center, and return the USB disk back to you. Please contact us to arrange a USB preload.

You can restore data instantly anytime it is needed by using the file manager tool (on this or some other computer), or by logging in to the web portal (found under the Control Panel panel) on any compatible computer and using the Web Access feature to download your data.