Data Protection
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Getting Started: Setup your account
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Getting Started [1 2 3 4 5 6 7 8 9]


To protect your data from unauthorized access and for billing purposes you must have an account in order to backup data to our servers. If you don't have an account please contact your sales representative.

1. Click the My Account  button to navigate to the correct panel:
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2. Enter your User Name and Password and press enter to test the connection:

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If there is difficulty verifying your connection settings please contact technical support: .

NOTE: The default server settings for your configuration are shown under the heading of "Destination of Data".  These values do not need to be changed as part of the Getting Started process.  To learn more about these optional features, reference the topics on Local Disk Backups and Local Server Backups.  Please contact your support representative if there are any problems.

3. You will be prompted to change your password. Press OK. The change password dialog will appear.

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Enter your old password, then your new password, and then your new password again (to verify that you typed your password correctly). Do not rush through this step by choosing a weak password. Some thought may be required to create a strong password.

Choosing a strong password is very important. If someone can guess your password then they will be able to destroy data associated with your account, and they will be able to access your account information online. They will not, however, be able to read the contents of your data unless they also guess your pass phrase. To help ensure the security of your password, your password must meet the following criteria:

·      It must be at least 8 characters long.
·      It must contain at least one number or punctuation mark.
·      It cannot contain your username.
·      It cannot contain a sequence of identical or consecutive digits.

Passwords that meet these criteria are more likely to be strong passwords, but the responsibility of choosing a strong password lies with you. Strong passwords:

·      Are long enough such that a computer cannot easily try all possible passwords. Data Protection prevents automated attempts to guess your password by disabling your account if an incorrect password is used too many times consecutively.
·      Do not consist mainly of words that can be found in a dictionary (and are not based on words with the vowels replaced by numbers).
·      Do not contain other information that is known to or might be easily guessed by an attacker.
·      Consist of lower and upper case letters, numbers, and punctuation.

Data Protection will remember your password on your backup computer so that you will not be required to enter it (except when destroying data). However, you will need to memorize your password so you can sign in to your account online and access your data on the web.

The password strength meter at the bottom will help you gauge the strength of your password and will dynamically update as you enter your password.

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Your password should have an estimated strength of at least 24 bits, and a strong password will have an estimated strength of more than 32 bits. Because your password can be changed and is not used to encrypt your data, your password does not need to be as secure as your pass phrase (discussed next).

For more information on creating strong passwords, click here.

When you have entered the information, press OK. You will be returned to the My Account panel.

4. Click the Save button in the lower right corner:
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